Returns & Exchanges Policy
At HollywoodHair, we want you to be completely satisfied with your red-carpet look. If you are not happy with your purchase, you can return your items within 30 days of delivery provided they are in their original, unused condition.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Place the unused hair products in their original packaging, ensuring all security seals and tags are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.